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Kevin and Robert show 'outstanding care'

1 week ago Mon 9th Sep 2019

We know that we have amazing, customer focused drivers, but Robert and Kevin are truly testament to this. After a long day, both and supervisor noticed a customer who appeared to be disorientated and confused. After some care and enquiry, it soon became apparent that the gentleman was lost. Working together, both Kevin and Robert found the gentleman's address and went out of their way to drive him safely home. 

The gentleman's neighbour found what had happened and wrote in to express their heartfelt thanks for taking such amazing care of him. This outstanding level of customer service deserves recognition and both have been awarded our prestigious Star of the Month award. 

Thank you so much to both for going above and beyond. 

Nominate your star

Has one of our employees gone above and beyond, or is just amazing at their job?

All you need to do is to do one of the following: write to us, phone in, send us a message on social media or pick up a form at out depot. Then simply explain why you’re nominating this person. In return, they will receive formal recognition and may win our Star of the Month award! Who will your star be?

Live Departures

Add favourites by selecting the star on a stop's departure board

Routes & times

Add favourites by selecting the star on a timetable

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