Julie makes a huge difference
1 week ago
When driving back from town, Julie noticed an elderly lady laying on the ground. Julie stopped the bus to make sure the lady was okay. The lady had fallen out of her wheelchair and badly hurt her head and hip. Julie informed her passengers what was going on and called an ambulance. After waiting some time, she was told that they didn’t have a spare ambulance to attend her. Julie then helped the lady on the bus and drove her to the Eldon Rd bus stop where her son was waiting, so he could walk her through to the hospital. This shows Julie’s great care towards others. She is also a great help to the control team, covering work at the last minute. Well done Julie, you really made a difference!
Has someone in our company gone the extra mile to make your journey amazing?
Whether it’s a driver that’s always cheery and brightens your day or has displayed outstanding professionalism, a member of our customer service team that has been a huge help or if you’ve seen a member of our team going the extra mile, why not nominate them to be our star of the month?
All you need to do is write to us, phone in, send us a message on social media or pick up a form at our depot and explain why you’re nominating this person. In return, they will receive formal recognition, an invitation to our Night with the Stars award ceremony and a prize! Who will your star be?