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Amazing Customer Service Assistant - part-time opportunity

We currently have a vacancy for a part time Customer Service Assistant helping customers with all their travel enquiries and comments. The role includes responding to telephone, email and social media (currently facebook & twitter). The successful candidate will have a clear speaking voice and good telephone manner, excellent literacy skills and be comfortable using social media.

The normal basic hours are Monday to Friday 12.00 to 17.45 (28 & ¼ hours per week).  There will be a requirement to work some additional hours to provide holiday cover for colleagues including the Bus Shop etc so flexibility is a must.  As the Bus Shop is open on a Saturday there may be the occasional requirement to cover a Saturday shift.

Annual salary is £14,220 or £9.68 per hour.

Apply by sending a CV with a covering letter to Caroline Anscombe, HR Director, Reading Buses, Great Knollys Street, Reading RG1 7HH or by email to jobs@reading-buses.co.uk with the subject ‘Customer Service Assistant’

Closing date for applications is 3 June 2016.


Skilled fitter – evening shift (17.00-01.00)

Circa £35k pa

Don’t miss this rare opportunity to be part of Reading Buses engineering team maintaining our award winning fleet in our modern and purpose built workshop.  

At the cutting edge of vehicle technology we have one of the youngest and most environmentally friendly bus fleets in the UK. This includes 34 buses running on CNG and 31 electric hybrid buses.

As one of Reading’s largest employers with around 550 employees, our buses deliver 64,000 passenger journeys each day. 

We want to hear from you if you have:

· A can do attitude and passion for excellence

· City and Guilds parts 1,2&3 or NVQ 3 in Heavy Vehicle Engineering

· Experience of working on PCV/HGV vehicles.

· The knowledge to correctly diagnose faults and make suitable repairs

To apply please email your CV and covering letter to jobs@reading-buses.co.uk and enter ‘skilled fitter’ in the subject box.  Closing date 10 June 2016


Trainee Bus Drivers

Reading Buses is a great place to work so why not think about a career with us – it’s all about people!  We are looking for some friendly, caring and confident people who are passionate about customer service to join our team as trainee bus drivers.  

All you need is a can-do, customer focused attitude and a car licence.  Our Academy will train you to help you get your PCV licence and your professional development will continue throughout your employment.

Average basic pay starts at over £23,000 rising to £26,500+.  Other benefits include a performance bonus, a pension scheme, generous holiday, free travel on Reading Buses and a smart uniform.

Reading Buses is an equal opportunity employer and we would love to hear from you.  Call us on 0118 959 4000 for an application form or email jobs@reading-buses.co.uk for more information.

Come and be a star at Reading Buses!


Training

Already got a PCV licence but want to improve your driving skills? Do you have staff who need a driving 

assessment or CPC hours?

 

Here are the courses we have available for drivers with a full PCV licence.

Drivers CPC Course

Safe and Efficient driving 7 hours. Includes:

  • Eco-friendly driving
  • Accident damage/repair costs

Course costs 1 - 5 drivers £85.00 + VAT per driver per day.

For more details call Mick Hughes, RTL Academy Team Leader on 0118 959 4000
or e-mail
mhughes@reading-buses.co.uk