Topping up your Smartcard with PayPoint

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When your Smartcard needs topping up there’s no need to go to the Travel Centre in the Broad Street Mall.  You can now top up your Smartcard at over 100 PayPoint retailers in and around the Reading area. 7 or 30 day paper tickets are also available from PayPoint retailers to make it easy to get your ticket when and where you need it.

Find your nearest PayPoint retailer at www.paypoint.com/locator.htm

How to top up your Smartcard

All Reading and Newbury Smartcards can be topped up at any PayPoint outlet. 

Once you have an Adult Smartcard or a Child READI-id Smartcard with a Product on it, simply go to any PayPoint outlet with your Smartcard and ask the retailer to update the Product or top up your stored value.

When updating a TVU or University or Reading product you must show a valid ID card.

Buying a Smartcard

If you don’t already have a Smartcard but want to buy one, please contact our Customer Services Department on 0118 959 4000 for an application form.

How to buy a READIPAY paper Travelcard

As well as topping up Smartcards, Paypoint retailers can issue 7 day or 30 day paper Travelcards. Once you have selected the product you require, the PayPoint retailer will issue the ticket and seal it in a special wallet.  If the ticket is not sealed in the special wallet, it is not valid for travel.

Useful information about Paypoint – Payment by cash and ID cards

At most PayPoint outlets you will need cash to purchase a product, as credit and debit cards are generally not accepted.

For the TVU and the Reading University products, a valid TVU or Reading University ID card needs to be produced.  The retailer will enter the ID card number on the ticket.

For children aged five years and up to their 11^th birthday, the PayPoint retailer will enter the child’s name on the ticket.

For children aged eleven years and up to their 14^th birthday, the PayPoint retailer will enter the child’s name on the ticket.  If the child has a READI-id smartcard, this must be produced and the PayPoint retailer will enter the READI-id serial number on the ticket.

For children aged 14 years and up to their 16^th birthday, and for students aged 16 years and up to their 19^th birthday in full time education, to obtain products at child rate a READI-id smartcard must be produced, the PayPoint retailer will enter the READI-id serial number on the ticket.  A READI-id smartcard application form can be obtained from our Customer Services Department by telephoning 0118 959 4000 or in person from our new Travel Centre in the Broad Street Mall.  The completed application form should be sent to our Customer Services Department, Great Knollys Street, Reading, RG1 7HH. 

To travel – just show the ticket to the driver when boarding the bus.  Over 14 year olds are required to show their READI-id smartcard if a child rate product has been purchased.  TVU and Reading University students and staff need to show a valid ID card.

These products are subject to Reading Buses and Newbury Buses terms and conditions of travel.