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The company has an initiative to improve poor behaviour on buses by a small minority of students and young people who use our services.

Where poor behaviour occurs we will investigate all incidents to identify the individuals concerned. With the continuing co-operation of schools and colleges, we will apply the appropriate sanction, informing the offender(s) and their parents/guardians of our decision.

Here is a list of  actions that should follow examples of poor or bad behaviour. These are:-

One Day Ban

  • Swearing at the driver.
  • Disobeying an instruction given by the driver.
  • Throwing rubbish on the floor.
  • Sticking chewing gum to seats. 

One Week Ban

  • Misuse of bell.
  • Shouting.
  • Smoking.
  • Graffiti.
  • Lack of consideration towards the general public on the bus. 

One Month Ban

  • Misuse of emergency exit.
  • Bullying.
  • Specifically distracting the driver.
  • Running around.
  • Throwing objects inside/outside vehicle. 

One Term Ban

  • Second offence of any of the points outlined in the one month ban category. 

Permanent Ban

  • Third offence of any of the points outlined in the one month category.