big text small text

Great service? Tell us about it!

We’re celebrating our staff who have done great things! We want to hear from you if a member of staff is consistently excellent or has done something amazing that you think deserves recognition.

Each month a member of staff is chosen as star of the month and the best nominations come from you - our customers. It could be that a driver was friendly and drove well. The bus may have waited for you to run up to it. Or it may be that our customer service team were super when they helped you out with a query.

The winners are awarded a certificate and are invited to our annual ‘night with the stars’ event, along with the other staff members who have achieved great things – where the much anticipated star of the year is announced.

Previous winners have said it’s a great feeling to know that they have made your day and that you’d gone out of your way to give some feedback.  You could even be in with a chance of winning an easysaver10 if your nominee is chosen as star of the month!

To tell us about a "star" please fill out the form below making sure you fill in all the fields.

Phone No:
Who are you nominating and why:
Date of incident:
Time of incident:
Route No:
Description of employee:
Email address:

The draw for the free easysaver10 will take place in the first week of every month and the winner will be notified by email.

Star of the Year 2014 - Phil Blackburn

On Saturday 18 January 2014, we held our annual 'Night with the Stars' at Highfield Park to celebrate members of staff who have done great things over the past 12 months. Celebrations centred around retirements, long service and professional qualifications achieved.

The main focus of the evening was though, of course, to celebrate our Stars of the Month and to crown our Star of the Year!

Phil Blackburn was announced as the standout performer of the previous year and the Reading Buses Star of the Year! His achievements included being the first driver with a perfect 100% mystery traveller score and receiving numerous nominations for always being happy, smiling and helpful! 

Phil was presented with his award by the Chairman and our Star of the Year 2013, Alma Cox, who was delighted to hand over the baton to such a outstanding winner.

A well deserved win and massive congratulations from all of us at Reading Buses!