Contact us

Route numbers

Journey Planner

Click here to use the journey planning tool by traveline.

Timetable enquiries

Staffed 7 days a week between 7:00am and 10:00pm (excluding Christmas Day)

Reading buses Customer Services Team

The Customer Services Team is available Monday to Friday, 9:00am to 5:00pm

Telephone

Reading buses Main Switchboard: 0118 9594000
Newbury buses Travel Office: 01635 567500

Online enquiries

For general enquiries click here

For all other issues including;

Accessibility Issues

Fares

Requests

Service Design

Service Reliability

Staff Related

Vehicle Related

Accident Notification
Miscellaneous Issues

...click here

By email

customerservices@reading-buses.co.uk

By letter

Write to:
The Customer Services Manager,
Reading Transport Limited,
Great Knollys Street,
Reading RG1 7HH.

Fax: 0118 957 5379
Minicom No: 0118 902 7630

Travel Centre

For Travelcards and Goldline Travel DayBreaks, ChildBreaks, ShortBreaks and TheatreBreaks
please visit the Travel Centre on the ground floor of The Broad Street Mall in Reading.

Opening times: 9.00am - 5.30pm Mondays to Saturdays. We are not open most Sundays and all Public Holidays.